Returns & Exchanges
At Peeko, we pride ourselves on the quality of our fresh products; however, if your order arrives damaged or incorrect, we offer a 14-day return window for a full refund or replacement. Due to the perishable nature of food, we cannot accept returns for items that have been opened or consumed.
Initiate a Request
Contact our support team within 14 days of delivery with your order number and a brief explanation of the issue.
Provide Documentation
For damaged or spoiled goods, please attach clear photos of the product and packaging to help us process your claim faster.
Package Your Items
If requested, place the unopened items in their original packaging to ensure they are protected during the return transit.
Receive Your Refund
Once your return is inspected, we will issue a credit to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing